Built for every scenario
your operation faces.

Not every operation looks the same. See exactly how SYNTRA handles the problems your team deals with every single day.

🌡️ Cold Chain 📦 Asset Recovery 🌐 Cross-Border 🏁 Last Mile 🔄 Reverse Logistics 🛡️ Carrier Accountability 💎 High-Value Cargo 🗺️ Multi-Stop Execution
Pharma · Food & Bev · Medical

Your cargo can't
afford a gap in coverage.

Temperature-sensitive freight demands continuous monitoring — not check-ins every 4 hours. SYNTRA delivers real-time sensor data, automatic excursion alerts, and a complete digital chain of custody from pickup to proof of delivery.

The problem

  • Temperature breaks discovered after delivery
  • Manual temperature logs that get falsified
  • No documentation for regulatory audits
  • Claims with no chain-of-custody evidence

SYNTRA fixes it

  • Continuous temp & humidity monitoring
  • Instant excursion alerts with GPS location
  • Tamper-proof digital audit trail
  • Auto-generated compliance reports
WaypointXL Device Cold Chain Plan Sensitech Integration FDA Compliant Logs FSMA 204 Ready
See cold chain in action →
0%
Temperature compliance rate
across monitored shipments
🌡️
Reefer Trailer #TLR-0042 Chicago → Atlanta · 2.1°C · On route
IN RANGE
⚠️
Shipment #SHP-1187 Dallas · Temp spike: 9.4°C at 14:22
EXCURSION
POD Logged — Miami DC Temp log: 1.8°C avg · Audit ready
COMPLIANT
3PLs · Fleet · Shippers

Stop losing assets.
Start using them better.

Trailers sitting idle at customer docks. Pallets that never came back. Containers you're paying for but can't find. SYNTRA gives you live asset location, utilization scoring, and automated recovery workflows.

The problem

  • Trailers sitting idle for weeks undetected
  • No visibility on where assets actually are
  • Manual spreadsheet asset audits (quarterly)
  • Lost or stolen assets with no trail

SYNTRA fixes it

  • Live GPS on every asset in your fleet
  • Utilization scoring — idle vs. active vs. lost
  • Geofence alerts when assets leave zones
  • Automated recovery dispatch workflows
PulseXL Device WaypointXL Device Samsara Integration Geofencing Utilization Dashboard
See asset tracking live →
0%
Average improvement in
asset utilization within 90 days
📡
Trailer #TRL-554 Idle 14 days · Memphis, TN · Customer dock
IDLE
🚨
Pallet Jack #PJ-012 Left geofence at 03:14 · Unscheduled
OUT OF ZONE
📦
Container #CTR-8801 Recovered · Now assigned to LTL run
ACTIVE
Importers · Exporters · Customs Brokers

Visibility doesn't
stop at the border.

Your shipment doesn't pause because it crossed into Mexico or Canada. SYNTRA maintains continuous tracking across borders, time zones, and carrier handoffs — with customs milestone logging baked in.

The problem

  • Tracking disappears at border crossings
  • Carrier handoffs create visibility black holes
  • Customs delays with no heads-up
  • No single record across multiple carriers

SYNTRA fixes it

  • Continuous GPS through every handoff
  • Customs milestone auto-logging
  • Multi-carrier unified shipment record
  • Delay alerts with ETA recalculation
PulseXL Device TMS Integration EDI 214 Events Mexico & Canada Multi-carrier
See cross-border tracking →
0h
Average earlier exception detection
at border crossings
🌐
Laredo Border Crossing Cleared customs · 09:44 CST · On time
CLEARED
🔄
Carrier Handoff — El Paso TMX → CrossBorder Carriers · GPS live
IN TRANSIT
⏱️
Customs Hold — Otay Mesa +4h delay · ETA updated · Client notified
DELAYED
E-commerce · Distributors · Final Mile

The last mile is where
trust is won or lost.

Customers don't care about the middle 800 miles — they care about what happens at their door. SYNTRA captures timestamped PODs, triggers customer notifications automatically, and closes the loop on every delivery exception.

The problem

  • "Delivered" with no documentation
  • Customer calls before you know there's an issue
  • Disputes with no timestamped evidence
  • Manual check-in calls burning dispatch time

SYNTRA fixes it

  • GPS-verified, timestamped POD capture
  • Automated customer delivery notifications
  • Exception alerts before customers call
  • Geofence arrival triggers downstream workflows
Smart Tag PulseXL Device WMS Integration Customer Notifications Digital POD
See last-mile execution →
0%
Reduction in delivery disputes
with digital POD documentation
Order #8821 — Delivered 11:32 AM · GPS verified · POD logged
CONFIRMED
📬
Customer Notified — Order #8822 ETA 2:15 PM · Auto SMS sent
ENROUTE
Order #8830 — Attempted No one on-site · Reroute triggered
EXCEPTION
Returns · Reusables · Repair & Refurb

Returns shouldn't be
a black hole.

Reverse logistics is where most visibility platforms give up. SYNTRA tracks the full return journey — from customer pickup to inspection to restock — and gives you the utilization data to make reusable packaging actually work.

The problem

  • Returns disappear once they leave the customer
  • No tracking on reusable packaging cycles
  • Slow inspection-to-restock timelines
  • Can't prove ROI on reusable programs

SYNTRA fixes it

  • Full visibility on every return leg
  • Reusable asset cycle tracking
  • Inspection milestone alerts
  • ROI dashboard for sustainability programs
WaypointXL Device Cold Chain Plan WMS Integration Reusable Packaging Sustainability Reporting
See reverse logistics demo →
Faster return cycle times
with full reverse leg visibility
🔄
Return #RMA-4421 Picked up · En route to Denver DC
IN TRANSIT
🔍
Tote #T-0091 — Inspection Arrived DC · Awaiting grade & restock
PENDING
♻️
Cycle #14 Complete — Tote #T-0044 Avg cycle time: 4.2 days · Restocked
RESTOCKED
Freight Brokers · Shippers · 3PLs

Stop taking carriers
at their word.

Independent tracking means you don't need the carrier to tell you what happened — you already know. SYNTRA gives you the evidence to win claims, score carrier performance, and make smarter routing decisions.

The problem

  • Claims denied because you can't prove what happened
  • Carrier-reported data you can't verify
  • No visibility on dwell time or delays
  • Routing decisions based on gut, not data

SYNTRA fixes it

  • Independent GPS — carrier-agnostic
  • Timestamped chain of custody for claims
  • On-time performance scoring by carrier
  • Dwell time alerts at pickup & delivery
PulseXL Device TMS Integration EDI 214 Events Carrier Scorecards Claims Documentation
See carrier scorecards →
0%
Of disputed claims resolved in favor
of shippers with independent GPS data
Carrier A — On-Time Rate 94.2% · 187 loads · Last 90 days
TOP TIER
📋
Carrier B — Claim Filed GPS log attached · Dwell: 6.4h at pickup
CLAIM OPEN
📉
Carrier C — Performance Alert On-time dropped to 61% · Review triggered
UNDER REVIEW
Electronics · Medical · Luxury Goods

When the cargo is worth
protecting every mile.

Electronics, pharmaceuticals, luxury goods, medical devices — when one load can be worth millions, passive tracking isn't enough. SYNTRA provides active security monitoring with tamper detection, unauthorized stop alerts, and route deviation flags.

The problem

  • Theft discovered hours after it happens
  • No alerts for unauthorized stops
  • Route deviations go unnoticed
  • Tamper events with no documentation

SYNTRA fixes it

  • Real-time unauthorized stop alerts
  • Route deviation detection & notification
  • Tamper & shock event logging
  • Geofenced security corridors
PulseXL Device WaypointXL Device Tamper Detection Security Corridors Shock Logging
See security monitoring →
0
Average alert-to-notification time
for unauthorized stop events
🚨
Unauthorized Stop — Load #4451 Stopped 47 min · I-40, Needles CA · Not on plan
ALERT
Route Deviation — Load #4452 3.2 mi off corridor · Flagged at 22:08
DEVIATION
🔒
Load #4450 — Secured Delivery All checkpoints passed · Chain of custody clean
SECURE
Distribution · LTL · Fleet

Every stop on the route.
Every update in real time.

Managing a truck with 12 stops is a different problem than tracking a single shipment. SYNTRA handles complex multi-stop runs — tracking each leg, logging each stop, and giving dispatchers a live view of how the whole route is running.

The problem

  • No visibility between stops
  • Stop-level delays cascade undetected
  • Can't tell which customers are next in line
  • Drivers calling dispatch for directions

SYNTRA fixes it

  • Live progress tracking across all stops
  • Dynamic ETA recalculation stop-by-stop
  • Arrival & departure geofence events
  • Customer notifications auto-triggered
PulseXL Device Smart Tag TMS Integration Route Intelligence Dynamic ETA
See route execution live →
0
Avg stops per managed route.
Every one tracked. Every one logged.
Stop 3 of 11 — Home Depot Aurora Delivered 09:42 · 8 min dwell · On time
DONE
🚛
Stop 4 — Costco Thornton ETA 10:18 · 14 min away · Customer notified
NEXT
⏱️
Stop 7 — ETA Updated +22 min delay · Customer auto-notified
ADJUSTED

One platform.
All eight scenarios.

Every use case runs on the same SYNTRA platform — same data, same devices, same dashboard. No switching tools.

📡

Hardware

PulseXL and WaypointXL built for every scenario — from reusable cold chain to one-way shipments.

Explore hardware →
🔗

Integrations

200+ native connectors mean your TMS, WMS, and ERP already know what SYNTRA knows.

See integrations →
🏢

Solutions by role

Not sure which use cases apply? Find your role — broker, 3PL, shipper, fleet, asset manager.

Find your fit →
💳

Pricing

Transparent pricing for every use case. Subscriptions, one-way shipments, and cold chain plans.

See pricing →

See your use case
in a live demo.

Tell us what you're trying to solve. We'll show you exactly how SYNTRA handles it — in 30 minutes or less.